Frequently asked questions

A: SOC Photo rents studio spaces tailored to each client's specific needs, ensuring a flexible environment for various types of photoshoots. While the studio is equipped with a small selection of props, clients are welcome to bring any additional items they wish to use during their session. If you require particular props or a customized setup that is not already available, SOC Photo can source these for you at an additional fee, providing convenience and helping you achieve the desired creative vision for your shoot. This approach allows clients to have a professional, adaptable space that supports both their practical requirements and artistic goals.

A: At SOC Photo, you need to pay a non-refundable fee to book your shoot. This fee goes towards your total cost. The rest must be paid on the day of the shoot. If you reschedule, postpone, or cancel, or if you break the contract, the fee stays non-refundable and is kept as compensation. This helps us keep our schedule and resources organized.

A: SOC Photo completes all service and maintenance tasks within 7 business days after the client has made their final selections. This timeline ensures thorough attention to detail and quality, allowing our professional team to deliver reliable results while maintaining efficient turnaround. Clients can expect clear communication throughout the process, with SOC Photo prioritizing both accuracy and punctuality in every project.

A: SOC Photo specializes in a diverse range of professional photography services designed to meet both business and personal needs. For businesses, they provide expertly crafted e-commerce product photography that highlights merchandise with clear, appealing images to boost online sales. They also offer business head shots tailored to create a strong professional presence, as well as lifestyle portraits that convey authentic, relatable brand stories. For event coverage, SOC Photo captures fashion shows and other special events with attention to detail and dynamic composition, ensuring every key moment is documented. Additionally, they provide swimwear photography, combining style and confidence in every shot, ideal for catalogs or advertising. For personal milestones, SOC Photo offers graduation photography to preserve these important achievements with vibrant and memorable images. Through a commitment to precision, creativity, and client collaboration, SOC Photo delivers high-quality photography that meets the unique demands of services-maintenance and promotional needs.

A: With SOC Photo, you retain all the images captured during your session; however, the final edited selection is curated to highlight the best moments and quality. After the editing process, both your proofs and the finalized images will be made available through a private, secure PixieSet link. This allows you to conveniently view, download, and share your photos with ease while ensuring your privacy and the highest standard of presentation.

A: At SOC Photo, the fee for extra edited photos ranges from $10 to $15 per photo. The exact cost depends on the complexity of the edits required as well as the number of people featured in the photo. This pricing structure ensures that each client receives personalized attention based on the specific demands of their images, maintaining our commitment to high-quality, professional photo editing within our service offerings.

A: At SOC Photo, expedited service projects start at a base rate of $80. The final cost may increase depending on the complexity and amount of work required to complete your project efficiently. This pricing approach ensures that clients receive prompt, high-quality maintenance services tailored to their specific needs, with transparent communication about any additional fees based on workload.

A: After your photo shoot session with SOC Photo, your gallery will remain accessible for 30 days. Once this 30-day period has passed, the gallery link will expire and no longer be available online. If you require access to your photos after the link has disappeared, SOC Photo can reupload the gallery for you; however, this service incurs a $40 charge. To avoid any inconvenience or additional fees, we recommend downloading and backing up your photos within the initial 30-day availability window.

A: SOC Photo focuses solely on exceptional photography services. We do not offer special effect composite edits or graphic design. Our dedication is to deliver high-quality, professional photos. For photography expertise, SOC Photo is your enthusiastic partner!

A: At SOC Photo, if you need to reschedule, postpone, or cancel your shoot, please be aware that the retainer fee you initially paid is non-refundable and is considered liquidated damages to the photographer. Additionally, you will be responsible for any materials charges incurred by the photographer up to the time of cancellation. Should you wish to book another session after postponing or canceling, you will be required to rebook and pay a new retainer fee. This policy ensures that we can maintain scheduling integrity and properly allocate resources to deliver the highest quality service.

A: At SOC Photo, we recognize that bad weather can significantly impact the quality of your outdoor shoot. In such cases, we prioritize rescheduling your session to the next best available date that suits both parties. Please note that while the retainer fee is non-refundable, you will not be required to pay a new retainer for the rescheduled date. Instead, you will only be responsible for completing the remaining balance of your payment. This policy ensures a fair and flexible approach to maintaining the quality of your photos while accommodating unforeseen weather conditions.